These Terms & Conditions outline the guidelines, responsibilities, and expectations for all services provided by us.
By using our services, requesting a quotation/BOQ, or engaging in a project with Design Code, you agree to the following terms.
1. Quotation & Payments
- Quotations/BOQs are valid for a limited time (usually 30–60 days).
- Prices do not include VAT or AIT unless stated.
- Work begins after receiving the required advance payment.
- Delayed payments may slow down or pause the project.
2. Work Process & Changes
- Work is done based on approved drawings and selected materials.
- Any change in design, materials, or scope may affect cost and timeline.
- Extra work requires approval and may be billed separately.
- Imported items/material prices may vary depending on market availability.
3. Client Responsibilities
- Provide correct information, approvals, and site access when needed.
- Approve designs, materials, and decisions on time to avoid delays.
- Online design work starts only after full payment and cannot be changed after final delivery.
- Items already ordered cannot be cancelled or modified.
3. Warranty, Safety & Disputes
- Completed interior execution includes 1 year hardware replacement and 2 years service warranty.
- Warranty does not cover misuse or third-party damage.
- Work may pause during uncontrollable events (force majeure) and resume once conditions improve.
- Any disagreements will be resolved through discussion between both parties.
Agreement
By approving the design, quotation, or invoice and allowing work to begin, the client agrees to these Terms & Conditions.