These Terms & Conditions outline the guidelines, responsibilities, and expectations for all services provided by us.
By using our services, requesting a quotation/BOQ, or engaging in a project with Design Code, you agree to the following terms.
1. Quotation & Payments
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Quotations/BOQs are valid for a limited time (usually 30–60 days).
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Prices do not include VAT or AIT unless stated.
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Work begins after receiving the required advance payment.
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Delayed payments may slow down or pause the project.
2. Work Process & Changes
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Work is done based on approved drawings and selected materials.
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Any change in design, materials, or scope may affect cost and timeline.
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Extra work requires approval and may be billed separately.
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Imported items/material prices may vary depending on market availability.
3. Client Responsibilities
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Provide correct information, approvals, and site access when needed.
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Approve designs, materials, and decisions on time to avoid delays.
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Online design work starts only after full payment and cannot be changed after final delivery.
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Items already ordered cannot be cancelled or modified.
3. Warranty, Safety & Disputes
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Completed interior execution includes 1 year hardware replacement and 2 years service warranty.
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Warranty does not cover misuse or third-party damage.
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Work may pause during uncontrollable events (force majeure) and resume once conditions improve.
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Any disagreements will be resolved through discussion between both parties.
Agreement
By approving the design, quotation, or invoice and allowing work to begin, the client agrees to these Terms & Conditions.